Privacy Policy

1. Controller Details

Data controller: DF Digital Services Ltd. Contact: [email protected]. Company status: Active. Company registration number: 09632954. Registered office: 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX.

2. Data We Collect

• Identity and contact data (name, email, account details).
• Transaction and billing data (payment status, order details, Stripe metadata).
• Onboarding and funnel content you submit (including uploads and form responses).
• Technical and usage data (log events, session identifiers, browser/device basics).
• Support communications and operational email records.

3. How We Use Personal Data

We process personal data for these purposes and legal bases:

• Provide and operate the Service, including account access and payments (contract).
• Customer support, fraud prevention, platform security, and abuse prevention (legitimate interests).
• Records required for tax/accounting and legal compliance (legal obligation).
• Service updates and limited direct marketing where permitted (legitimate interests or consent).
• Optional marketing/campaign preferences where consent is required (consent).

4. Cookies and Similar Technologies

We use essential cookies or equivalent storage for login/session security and core functionality. If we use non-essential analytics or marketing cookies in future, we will request consent before setting them where required by law.

5. Marketing Communications

You can opt out of marketing emails at any time using unsubscribe links or by contacting [email protected]. Service/transactional messages are still sent when necessary to provide the Service.

6. Sharing and Processors

We share personal data only where needed to operate the Service, for example with payment processors, cloud infrastructure, email delivery providers, analytics providers, and AI tooling providers acting under contract or their own terms where applicable.

7. International Transfers

Where data is transferred outside the UK, we use appropriate safeguards such as UK adequacy regulations or approved contractual protections.

8. Data Retention

We retain personal data only as long as reasonably necessary for service delivery, legal compliance, fraud prevention, dispute resolution, and legitimate business records. Retention periods vary by data type.

9. Your Rights

Depending on applicable law, you may have rights to access, rectify, erase, restrict, object, data portability, and withdraw consent where processing relies on consent. You can exercise rights by contacting [email protected].

10. Complaints

If you believe we have not handled your data correctly, contact us first so we can try to resolve it. You can also complain to the UK Information Commissioner's Office (ICO): ico.org.uk/make-a-complaint.

11. Security

We implement proportionate technical and organizational measures intended to protect personal data. However, no internet transmission or storage system is completely secure.

12. Children

The Service is not directed to children under 18, and we do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last Updated" date.

14. Governing Law

This policy is governed by the laws of England and Wales.